

Frequently Asked Questions
We’ll cover some of the most frequently asked questions about electric service to help you get an idea of what we can do for your home.
Is it possible for a faulty outlet to cause other outlets to go offline?
Yes, it is possible for faulty electric outlets to cause other outlets in the home to go offline. This is caused by a number of factors including the age and quality of the wire as well as how much electricity is being used from those outlets. Worn or corroded wiring can be a fire hazard as well as damaged appliances plugged into the affected outlets. This could cause a fire as well as damage to appliances plugged into the affected outlets as well as wiring within your wall. Water and electricity don’t mix well, which could lead to major issues with wet outlets or wires. It’s important to have faulty wiring replaced to avoid any accidents from occurring during this process.
Which is the better choice: GFCI or AFCI?
Ground Fault Circuit Interrupters (GFCI) and Arc Fault Circuit Interrupters (AFCI) both serve the same function of protecting you from hazardous conditions when an electrical current comes in contact with water. The difference between the two is that AFCIs protect against arcs created by faulty appliances and wiring, while GFCIs protect against ground faults, which is when electricity leaves the intended path and begins to cause harm. AFCIs are generally installed in areas where there is a greater potential for an arc fault, such as the kitchen, bathroom, or laundry room. GFCIs are more commonly used in areas where there is a higher risk of ground faults, such as the outdoors, garages, and basements.
What size breaker is required for an electric vehicle charger?
This will depend on the wattage of the electric vehicle charger. Most chargers fall between 6-16 amps, so a 20 amp breaker would be ideal. If you’re not sure what size breaker you need, our team can help you find the right one for your needs.
Is it possible for the power to go out in one part of my home while another is working?
Yes, it’s possible for this to happen if the wiring in your home isn’t up to code. If you find that certain appliances are turning off while others are still running normally, this could be a result of faulty wiring. It’s important to have these issues fixed as soon as possible to avoid any accidents from occurring.
Why does my breaker box have a fishy odor?
If you notice that your breaker box has an odd fishy odor, this is likely due to the insulation around your electrical wiring. As voltage passes through the wire, it can create gas which builds up inside of your walls and sometimes comes in contact with wires or appliances. This is commonly referred to as “arc fault”, which could cause damage if not taken care of immediately. It’s important to get this fixed by a professional electrician to avoid further damage and accidents from occurring.
What is the difference between a surge protector and a surge suppressor?
Surge protectors and suppressors serve the same function of protecting electrical components from power surges. A surge protector refers to your whole home, while a surge suppressor protects an individual appliance or component. Both of them use the same methods to achieve their objective.
Is it time to replace my electrical panel?
If you notice any of the following issues, it may be time for electrical panel replacement:
- Your circuit breaker keeps tripping or blows fuses
- Your electrical panel is covered in rust or other signs of water damage
- You can see evidence of arcing or sparks coming from your electrical panel
- The wiring inside your electrical panel is visibly frayed or damaged
Why does my breaker keep tripping?
There are a few reasons why a breaker might keep tripping. There may be a short circuit somewhere in your electrical system. This can happen if wires become frayed or damaged, or if you have any loose connections. Another possibility is that you’re drawing too much power from the breaker panel. This can happen if too many appliances are drawing power at the same time, or if one of those devices is particularly large or power-hungry.
How do I know if a circuit breaker needs to be repaired or replaced?
If the breaker is making excessive humming or vibrating noises, it probably needs repairs. If you have the breaker tested with a voltage meter and the meter doesn’t show continuity, repair is likely needed. Frequent breaker trips and visible damage (like scorch marks or cracks) to the breaker itself, may indicate that the circuit breaker is worn out and needs to be replaced.
How do you know if a circuit breaker needs to be repaired or replaced?
Common signs of circuit breaker malfunction include strange and excessive humming or vibrating noises, and inconsistent voltage meter readings. It may be time to replace the circuit breaker if it frequently trips, the handle feels mushy when you press it, or there’s visual damage (like scorch marks or cracks) on the breaker.
How often is an electrical inspection required?
An electrical inspection is required every five years. It’s important to have an electrical inspection to ensure that your home’s wiring is safe and in good condition. An electrical inspector will check the wiring in your home to make sure it meets the requirements set by the National Electrical Code. They will also look for any potential hazards, such as frayed wires or bad connections, and they will make sure that all of your outlets and switches are properly grounded. If any problems are found, the inspector will recommend what repairs need to be made.
What are the steps to take in an electrical emergency?
In case of an electrical emergency, these are the steps you should take:
- Unplug all appliances and electronics from the outlet.
- If you can do it safely, turn off the main breaker to your home.
- Call a licensed electrician to come and fix the problem.
- Do NOT touch any wiring or attempt to fix the problem yourself.
Can I install a breaker box by myself?
Although it is possible to install a breaker box by yourself, it is generally not recommended. Breaker boxes contain high voltage electricity and working with them can be dangerous. It is best to leave the installation of a breaker box to a professional electrician.
Why won't my GFCI reset?
If the circuit breaker is off, the GFCI will not reset. Another possibility is that there is a ground fault in the circuit. This can be caused by a loose wire or a problem with the grounding system. If there is a ground fault, the GFCI will not reset until the problem is fixed. Finally, make sure that the GFCI receptacle is properly connected to an electrical outlet. If it is not properly connected, the GFCI will not reset.
Can I get an estimated arrival time for my service appointment?
At JDV Electric, we pride ourselves on our prompt and efficient service. Customers frequently report that our technicians arrive on time, often within an hour or even sooner, depending on the specific situation and scheduling availability. For example, Alicia O. mentioned receiving a same-day appointment, and Piro arrived at her house in just 30 minutes. To get precise details for your appointment, please confirm your service schedule directly with our team via phone or through our website.
How do you ensure that your technicians adhere to professional standards?
At JDV Electric, we ensure our technicians adhere to professional standards through rigorous measures. Our electricians undergo continuous training to maintain top-quality service standards. Additionally, all team members are background-checked and drug-tested, ensuring reliability and peace of mind for our clients. This dedication to professionalism is echoed in customer feedback, such as Piro G., who was praised for his promptness and thorough communication during service calls. Choose JDV Electric for assured quality and professionalism in every service. Contact us today to schedule your electrical service!
How do you ensure the quality of your work?
At JDV Electric, we ensure the quality of our work through a comprehensive approach that includes continuous training for our certified electricians. This ongoing education ensures they are up-to-date with the latest industry standards and practices.Furthermore, our commitment to customer satisfaction is exemplified by our 100% satisfaction guarantee. If a customer is not completely satisfied, we promise to make it right. We also maintain a background-checked and drug-tested team to guarantee safety and professionalism in all our services.Customers like Nick D. have praised our meticulous attention to detail, even under challenging conditions, while recommending us for our dependable service. Choose JDV Electric for unparalleled quality and peace of mind.
How do you handle scheduling and appointments?
At JDV Electric, we prioritize efficient and transparent scheduling to ensure a seamless experience for our clients. Our process is designed for ease, often facilitating same-day appointments to promptly address your needs. Alicia O. shared her experience, noting, “I requested an appt. thru their website and received a phone call shortly thereafter. I was able to get an appt. for the same day“.We offer multiple ways to schedule appointments, whether through our user-friendly website or by calling our office, and we maintain great communication throughout the process. To experience our exceptional service, contact us today to set up your appointment with our expert electricians!
How do you manage emergency service requests?
JDV Electric manages emergency service requests with a commitment to rapid response and quality work. Our team is prepared to address urgent electrical issues with same-day service options to ensure your home’s safety and functionality. We prioritize clear communication, arriving promptly and fully equipped to handle diverse electrical challenges. For instance, Nick D. noted, “JDV Electric… worked 12 hours straight in blistering heat” during an emergency, praising their dedication to getting “it all done right“.For peace of mind during unexpected outages or electrical failures, contact us now through our website or call to schedule your emergency service.
What happens if a technician is running late?
If a technician from JDV Electric is running late, the company prioritizes communication with the customer. JDV Electric prides itself on punctuality and transparency, ensuring that customers are informed of any delays and the expected arrival time. This approach is part of their commitment to maintaining high customer satisfaction. As noted by satisfied customers like Michelle V., JDV Electric technicians are known for their professionalism and timeliness. Don’t hesitate to contact JDV Electric if you have any service concerns. Your satisfaction and safety are their top priorities.
What is your policy on rescheduling or canceling appointments?
Currently, the specific policy on rescheduling or canceling appointments at JDV Electric is not detailed in the files I reviewed. However, the company has demonstrated flexibility in accommodating urgent needs by rescheduling appointments to provide same-day service when necessary. If you need more precise information about their policy, I would recommend contacting JDV Electric directly at their Lansdowne office. They are reputed for excellent customer service and adaptability, as highlighted by customers like Kwabena A., who praised their prompt response and flexibility.
What kind of training do your employees receive?
At JDV Electric, our employees undergo continuous training to keep our services at the forefront of the electrical industry. This consistent educational effort ensures that our certified electricians deliver nothing short of top-quality service to meet the diverse needs of our clients. \n\nThis dedication to continual learning has not gone unnoticed by our customers. For instance, Zachary G. highlighted the professionalism and clarity provided by our electricians during repairs, appreciating the detailed explanation of their options. If you’re considering any electrical work, trust JDV Electric to bring expertise and exemplary service to your doorstep. Contact us today to experience the difference that ongoing professional development makes in electrical services.
What measures do you take to ensure punctuality?
At JDV Electric, punctuality is a priority we uphold with rigor. Our technicians ensure timely service by arriving on time with fully stocked trucks, equipped to handle any electrical issue without unnecessary delays. This commitment to punctuality is consistently acknowledged by our satisfied customers. For instance, Linda L. praised our technicians for arriving early and staying until the job was completed, enhancing customer satisfaction with clear communication and efficient work. Choose JDV Electric for reliable and prompt service that meets your expectations. Contact us today to experience impeccable punctuality firsthand.
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What To Expect When You Choose JDV Electric
When You Choose JDV ElectricLocally Owned & Operated
Our owner Joe founded JDV Electric because he saw a need for a trustworthy electrical company in our community.
100% Satisfaction Guaranteed
If you’re not 100% satisfied with your electrical service, let us know, and we’ll make it right.
Transparent Pricing
The price we give you is the price you’ll pay. You won’t have to worry about hidden fees or surprises.
Background-Checked &
Drug-Tested Team
Your peace of mind is our priority, so we only hire team members you can trust.
Fully Stocked Trucks
No matter what electrical issue you’re facing, we arrive with the tools needed to solve it.
Expert Electricians
Our certified electricians complete ongoing training to ensure we always provide top-quality service.
What To Expect
When You ChooseJDV Electric
& Operated
Our owner Joe founded JDV Electric because he saw a need for a trustworthy electrical company in our community.
Guaranteed
If you’re not 100% satisfied with your electrical service, let us know, and we’ll make it right.
Pricing
The price we give you is the price you’ll pay. You won’t have to worry about hidden fees or surprises.
Your peace of mind is our priority, so we only hire team members you can trust.
Trucks
No matter what electrical issue you’re facing, we arrive with the tools needed to solve it.
Our certified electricians complete ongoing training to ensure we always provide top-quality service.
What Your Neighbors Are Saying
Piro G. arrived in a timely manner and was very personable from the beginning. He listened to my needs and understood exactly what I wanted. When I asked for him to do extra work for me, he was very patient…
Tina T.Anthony was incredibly helpful and informative during our recent repair. He explained all of our options clearly and explained the pros and cons very well. He was also very accommodating in working around our overly playful dog! Would definitely recommend…
Zachary G.Vic is top notch -as I’m sure they are, JDV Electric should be extremely proud to have an employee and representative such as Vic! JDV Electric is an outstanding company and will continue to be my “go to” for all…
Michael P.Could not have orchestrated a better experience. Piro was professional, personable, and thorough. Every step was communicated so there were no surprises. Highly recommend JDV! Definitely will have them back!
Bill E.Anthony was wonderful! He not only completed the task that I scheduled, but was happy to complete two other minor installations I requested when he arrived. I am so pleased with the result. He was also very nice, professional and…
Jill B.